Privacy Policy

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The Ro Ro Group, (“we”, “us” or “our”) respects your privacy and we are committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

This Privacy Policy describes how The Ro Ro Group collects, stores, uses, and protects your information when you use our website at www.therorogroup.com (the “Website”), and any other websites, pages, features, or content owned and operated by The Ro Ro Group that include this Privacy Policy (collectively, including the Website and other pages, the “Services”).

WHEN AND HOW WE COLLECT INFORMATION

The following are examples of how and when we collect personal information:

• You      register on our Website
• You      purchase on our Website
• You      contact us via email
• You      write a product review or answer a survey
• You sign up for our newsletter

TYPES OF PERSONAL INFORMATION WE COLLECT

• INFORMATION YOU PROVIDE WHEN      USING OUR WEBSITE:
  • Account       Registration information including first and last name, email address,       phone number, postal address and/or a unique individual password;
  • Testimonials,       ratings and reviews, product feedback, surveys, or other form       submissions;
  • Payment Information such as       credit/debit card details, Paypal, Apple Pay
• INFORMATION WE COLLECT      AUTOMATICALLY DURING YOUR WEBSITE VISIT:
  • Website       metadata and analytics, including IP address, device information,       date/time of visits, new or returning visits, products viewed, page       response times, URL clickstreams, download errors, how long you stay on       our pages, what you do on those pages
  • We may use cookies, beacons,       pixels, tags, and other similar technologies to collect additional       personal information automatically as you interact with the Services and       to personalize your experience with our Services. Learn more about our       cookie use below.
• INFORMATION FROM THIRD PARTY      SERVICES SUCH AS SOCIAL MEDIA:
  • When you interact with our       Services or accounts on a social media platform, we may collect the       personal information that you or the platform make available to us on       that page or account, such as your social media account ID, your social       media ‘likes’, click-throughs to our website, or custom interactions.

HOW WE USE YOUR INFORMATION
The Ro Ro Group uses the personal information we collect for the following purposes:

• To      provide you with our products and services.
• To      contact you for account and promotional purposes.
• To      provide customer support or to respond to You.
• To      improve the The Ro Ro Group Services.
• To      comply with our agreements or policies.
• For      other business and legal purposes including to detect and prevent fraud,      to collect amounts owing to us, and to maintain business records.
• With your consent.

You can exercise these rights by contacting The Ro Ro Group at info@therorogroup.com

California Residents

The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) grants California residents certain rights with respect to their personal information.

If you are a California resident, you have the right to:

1. Request a notice identifying the categories of your Personal Information which we share for business purposes and/or third parties for marketing purposes. These categories are provided above in this privacy notice.

2. Request to know more about the specific pieces and categories of personal information we collect, use, sell and disclose.

3. Request deletion of your personal information.

4. opt out of the “sale” of your personal information. The Ro Ro Group does not ‘sell’ personal information for monetary gain. However, since California law may be interpreted broadly, you may choose to opt-out of advertising services by referring to our list of advertising services above for company-specific choices or visit http://optout.aboutads.info to exercise an industry-wide opt-out. In addition, you may reject or delete cookies through your browser settings.

You may exercise these rights by contacting The Ro Ro Group at info@therorogroup.com.

HOW WE SHARE YOUR PERSONAL INFORMATION
We may share information with your consent. We may also share your information with vendors or third parties who:

• Facilitate      product purchases or subscriptions.
• Help      us communicate with you.
• Manage      and optimize our Website and Services.
• Assist us with our social media      presence or relevant advertising.

In addition, we may share information:

• To      protect the legal rights of our company, our employees, our agents, and      our affiliates.
• To      protect the safety and security of our website visitors and customers.
• To      detect and protect against fraud.
• To      comply with law or legal process
• As      part of a business transition.
  • The       Ro Ro Group may also share your personal information with prospective       purchasers to evaluate the proposed transaction.
  • The Ro Ro Group may also share       your personal information with another company that buys assets or stock       of The Ro Ro Group. That company may use and disclose personal       information for purposes similar to those described in this Privacy       Policy.
• Please note that we may      disclose, without restriction, aggregated or anonymized information about      the users of our Services, which is information that does not identify any      specific individual.

Read more about the specific vendors or third parties who receive your personal information, including those using cookies

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL or other encryption technology or will use our third-party payment processors who will use appropriate security procedures.

The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Services, you are responsible for keeping this password confidential. You should not share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

RETENTION
The Ro Ro Group will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data or the information you provided to us to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We will retain your marketing contact information until you unsubscribe from our marketing communications. We will also retain the Services’ usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

CHILDREN’S PRIVACY
We do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, please ask a parent or guardian for help in using our website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 13 (or 16 in California), please contact us at info@therorogroup.com and we will delete it.

LINKS ON OUR WEBSITE

This website may contain links to other websites or services. We do not exercise control over the information you provide or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as we update or expand our Services. If we make material changes, we will post the updated Privacy Policy on this page with a “Last Updated” effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services.

CONTACT US
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact The Ro Ro Group by mail, telephone, or e-mail:
info@therorogroup.com